Data Protection

We take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations (DSGVO) and this data protection declaration. The use of our website is usually possible without providing personal data. As far as personal data (e.g. name, address or e-mail addresses, IP address, location data, photo and video recordings) are collected on our pages, this is always done on a voluntary basis as far as possible. Your personal data is collected, processed and stored primarily for correspondence with you and for the purposes for which you have provided us with the data. Insofar as it is necessary for the execution of orders or requests made to you, we will also pass on information to our affiliated companies or third parties. In the event of disclosure, we will limit ourselves to the information that is necessary for the execution of the order. Our affiliated companies or third parties are in any case obliged to comply with the data protection laws. Your personal data will never be passed on to third parties for external marketing purposes. We would like to point out that the Internet and especially communication by e-mail is still to be understood as an insecure medium and can have security gaps. A complete protection of data against access by third parties is not possible. We are constantly striving to install suitable technical and organisational measures to protect your personal data from access by third parties. However, we recommend that you use the postal service for the transmission of strictly confidential information.


This website uses SSL or TLS encryption to ensure the security of data processing and to protect the transmission of confidential content, e.g. contact requests that you send to us. You can recognise an encrypted connection by the fact that the address line of your browser contains "https://" instead of "http://" and by the lock symbol in your browser line. If the SSL or TLS encryption is activated, the data that you transmit to us cannot be read by third parties.

Processing of data on our websites


Our Internet pages partly use so-called cookies. Cookies serve to make our offer more user-friendly, more effective and safer. Cookies are small text files that are permanently or temporarily stored on your computer when you visit our website and that your browser saves. Most of the cookies we use are so-called "session cookies" to recognize that you have already visited individual pages of our website. They are automatically deleted at the end of your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognise your browser on your next visit and to record the use of our website statistically and to evaluate it for the purpose of optimising our offer for you. You can set your browser so that you are informed about the setting of cookies and allow cookies only in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If you deactivate cookies, the functionality of this website may be limited. Change Cookie Settings

Server Log Files

Whenever you access our website, our system automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type and browser version
  • Operating system used
  • Website from which you visit us (referrer URL)
  • Website you visit
  • Host name and complete IP address of the accessing computer
  • Date and time of the server request

The data is stored in the log files of our system. Not affected by this are the IP addresses of the user or other data that allow the data to be assigned to a user. This data is not stored together with other personal data of the user. The log files do not contain any IP addresses or other data that allow the data to be assigned to a user. Temporary storage of IP addresses for the duration of the session is mandatory for sending the web pages and data from our servers to your browser in order to be able to send you the requested information. For this purpose, it is necessary to store the IP address for the duration of the session. The data is deleted as soon as it is no longer required for the purpose for which it was collected. In the case of the collection of data for the purpose of providing the website, this is the case when the respective session has ended. The collection of the data for the provision of the website and the storage of the data in log files is mandatory for the operation of the website. The user therefore has no right of objection.

Contact form and e-mail contact

On our internet pages you will find a contact form which you can use for electronic contact with our company. The data entered in the input mask (name, e-mail address, telephone number, request) are transmitted to us and stored. You can also send us an e-mail. In this case, the user's personal data transmitted with the e-mail will be stored. For the use of the data to process your contact, your consent is accepted during the sending of the contact form and reference is made to this data protection declaration. The technical data collected during the process of sending the contact form (IP address, date and time of registration) are used to prevent misuse of the contact form and to ensure the security of our computer systems and networks. Alternatively, it is possible to contact us via the provided e-mail address. In this case (= hereby you also make your consent clear) the user's personal data transmitted with the e-mail will be stored. This data is also used exclusively for processing your contact. Your data will be deleted after final processing of your request. This is the case if it is clear from the circumstances that the matter in question has been conclusively clarified and provided that there are no legal storage obligations that prevent deletion. We will not pass on your data to third parties without your consent. You have the possibility to revoke your consent to the processing of your personal data at any time. If you have contacted us by e-mail, you can object to the storage of your personal data at any time by e-mail. In this case, all personal data stored in the course of contacting us will be deleted. If you provide us with this data, we can offer you a better service with a more personal form of address and use it to process and answer your enquiry.

Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider is Google Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Google Analytics uses so-called "cookies". These are text files that are stored on your computer and enable an analysis of the use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there.

IP anonymisation (Google Analytics)

We have activated the IP anonymization function on this website. This means that your IP address will be truncated by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area before it is transmitted to the USA. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on the website activities and to provide further services to the website operator in connection with the use of the website and the Internet. The IP address transmitted by your browser within the scope of Google Analytics is not combined with other data from Google.

Browser Plugin (Google Analytics)

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link:

Opposition to data collection (Google Analytics)

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie is set to prevent the collection of your information on future visits to this site:

You can find more information on how Google Analytics handles user data in the Google privacy policy:

Demographic Features in Google Analytics

This website uses the "demographic features" function of Google Analytics. This allows reports to be generated that contain information about the age, gender and interests of the site visitors. This data comes from interest-based advertising by Google as well as from visitor data from third parties. This data cannot be attributed to any specific person. You can deactivate this function at any time via the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics as described in the section "Objection to data collection".

Google Adwords

Our website uses Google Conversion Tracking. If you have reached our website via an advertisement placed by Google, Google Adwords will set a cookie on your computer. The conversion tracking cookie is set when a user clicks on an ad served by Google. If the user visits certain pages on our site and the cookie hasn't expired, we and Google can tell that the user clicked the ad and was redirected to that page. Each Google AdWords customer receives a different cookie. As a result, cookies cannot be tracked across the websites of AdWords customers. The information collected through the conversion cookie is used to compile conversion statistics for AdWords customers who have opted into conversion tracking. Customers are told the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users. If you do not wish to participate in tracking, you can refuse the necessary setting of a cookie - for example, by changing your browser settings to disable the automatic setting of cookies generally or to set your browser to block cookies from the domain "". Please note that you may not delete the opt-out cookies unless you wish to record measurement data. If you have deleted all your cookies in your browser, you have to set the respective opt-out cookie again.

Google Maps

This website uses Google Maps API to visually display geographic information. When using Google Maps, Google also collects, processes and uses data on the use of the map functions by visitors. Further information about data processing by Google can be found in the Google privacy policy ( There you can also change your personal data protection settings in the data protection centre. You can find detailed instructions on how to manage your own data in connection with Google products here:

Google Web Fonts

This site uses so-called web fonts, which are provided by Google, for the uniform display of fonts. When you call up a page, your browser loads the required web fonts into its browser cache in order to display texts and fonts correctly. To do this, the browser you are using must connect to Google's servers. This enables Google to know that our website has been accessed via your IP address. The use of Google Web Fonts is in the interest of a uniform and attractive presentation of our online offers. If your browser does not support web fonts, a standard font is used by your computer. You can find further information about Google Web Fonts at and in the privacy policy of Google:

Embedded YouTube videos

We make offers available online on various social media platforms (e.g. LinkedIn, Twitter) which provide information about MeteoViva and give us the opportunity to contact you. We would like to point out that we have no influence on the processing of your personal data on these platforms and only the respective platform operator has full knowledge of the content of the transmitted data and its use. As a rule, cookies are stored in your browser when you visit the respective platform. You may be affected by this data collection even if you are not registered on the respective platform. It is beyond our knowledge whether the data reaches outside the European Economic Area. The processing of personal data on the platforms by us is based on Art. 6 para. 1 lit. f) DSGVO. It is in our legitimate interest to be able to present MeteoViva to the outside world in a variety of ways and to make the most effective use of the communication possibilities with our customers. Consent to data processing in accordance with Art. 6 Para. 1 lit. a) DSGVO can also be the legal basis if you have given this to the platform operator. You will receive detailed information about the data processing of the platform operators regarding the respective objection possibilities, the rights of access as well as specific information about the respective platforms via the following data protection notices of the respective operators:

Google+ / YouTube (web presence/link)

Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland
Privacy policy:
Cookie information:

Specific information about YouTube accounts or channels: YouTube processes your personal data when you visit our YouTube site. This data is transmitted to us by YouTube in anonymised form within the framework of YouTube STUDIO use. These anonymised data are statistical data about our channel subscribers. YouTube also provides us with the username of your "Google+" profile when you interact with us or our site, such as when you link or comment on videos or subscribe to our channel.

YouTube (plug-ins)

On our website, videos from the YouTube platform, which is operated by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter Google), are available. We use these services on the basis of Art. 6 para. 1 lit. f) DSGVO, as we have a legitimate interest in the dissemination and increase of the level of awareness of our online presence. If you are logged in to your YouTube account and play the video, you enable YouTube to assign your surfing behaviour directly to your personal profile. This assignment takes place regardless of whether you click on the video or not. You can prevent this assignment to your YouTube account by logging out of your YouTube account. For more information about how we handle user information, please see the YouTube Privacy Policy at:

LinkedIn (web presence/link)

Provider: LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland
Privacy policy:

Specific information about LinkedIn company sites: When you visit our LinkedIn corporate site, LinkedIn processes your personal information. This data is provided to us by LinkedIn in an anonymous form as part of LinkedIn analytics. This anonymised data is statistical data about our subscribers. In addition, LinkedIn will provide us with your profile name when you interact with us or our site, such as when you link or comment on amounts or follow our pages.

Xing (web presence/link)

Provider: XING SE, Dammtorstrasse 30, 20354 Hamburg, Germany
Privacy policy:

Specific information on Xing company profile: When you visit our Xing company profile, Xing processes your personal data. In addition, Xing will provide us with your profile name when you interact with us or our site, for example, when you link or comment on amounts or follow our profile.

Online applications

Reference to specific privacy policy:

Disclosure of personal data by court or governmental order

We would like to point out that we may be forced to disclose your personal data and related information due to court or governmental orders. Updating this data protection declaration: Should we introduce further services, change Internet procedures or if Internet and EDP security technology develops further or the legal basis changes, this data protection declaration will be updated. We therefore reserve the right to amend or supplement this data protection declaration. We will publish the respective current version here.

Right to information, deletion, blocking

You have the right to receive information free of charge at any time about your stored personal data, its origin and recipients and the purpose of the data processing. You also have the right to correct, block or delete this data. For this purpose, as well as for further questions regarding personal data, you can contact the following address at any time:

Data protection officer:

MeteoViva GmbH
Data protection officer
Karl-Heinz-Beckurts-Str. 13
52428 Jülich - Germany

Phone: +49 (0)2461-98103-0
Fax: +49 (0)2461-98103-100
e-mail: dataprotection(at)meteoviva(dot)com

Please understand that we require proof of identity if you wish to obtain information about your data stored with us. Responsible authorities in terms of the Data Protection Act (DSGVO)

Status: July 27, 2020

Information on processing customer/supplier data

General information

MeteoViva GmbH takes the protection of your personal data very seriously. Your privacy is an important concern for us. We process your personal data in accordance with the applicable statutory data protection requirements for the purposes listed below. Personal data in the sense of this data protection information is all information that relates to your person.

In the following you will learn how we handle this data. For a better overview, we have divided our data protection information into chapters.

The person responsible for data processing is

MeteoViva GmbH
Managing directors: Dr. Stefan Hardt and Dr. Jan Scheffler
Karl-Heinz-Beckurts-Str. 13
52428 Jülich - Germany

Phone: +49 (0)2461-98103-0
Fax: +49 (0)2461-98103-100
e-mail: info(at)meteoviva(dot)com

If you have any questions or comments on data protection (e.g. on information and updating your personal data), you can also contact our data protection officer.

Data processing framework

Source of data collection

We process personal data that we have collected directly from you.

Insofar as this is necessary for the provision of our services, we process personal data permissibly received from other companies or other third parties (e.g. credit agencies, address publishers). In addition, we process personal data that we have permissibly taken, received or acquired from publicly accessible sources (such as telephone directories, commercial and association registers, registration registers, debtor registers, land registers, press, Internet and other media) and may process them.

Origin and data categories of data not directly collected from you

Insofar as this is necessary for the provision of our services, we process personal data received from other companies or other third parties as permitted. In addition, we process personal data that we have permissibly taken, received or acquired from publicly accessible sources (press, Internet and other media) and are permitted to process. Relevant categories of personal data may include in particular

  • Personal data (name, date of birth, place of birth, nationality, marital status, profession/industry and comparable data)
  • Contact details (address, e-mail address, telephone number and similar data)
  • Payment/coverage confirmation for bank and credit cards Customer history
  • Data on your use of the telemedia offered by us (e.g. time of access to our websites, apps or newsletter, pages/links clicked on by us or entries and comparable data)
  • Creditworthiness data

Purposes and legal basis of the data processed

We process personal data in compliance with the provisions of the Federal Data Protection Act (BDSG) and the EU Data Protection Basic Regulation (EU-DSGVO), as well as all other relevant laws.

Insofar as the EU-DSGVO is applicable to you, we hereby provide you with all information in accordance with Art. 13 EU-DSGVO.

Which data is processed in detail and how it is used depends largely on the services applied for or agreed in each case. Further details or additions regarding the purposes of data processing can be found in the respective contract documents, forms, a declaration of consent and/or other information provided to you (e.g. in the context of the use of our website or our terms and conditions).

Purposes for fulfilling a contract or pre-contractual measures (Art. 6 para. 1 b EU-DSGVO)

The processing of personal data is carried out to execute our contracts with you and to carry out your orders, as well as to carry out measures and activities within the framework of pre-contractual relations, e.g. with interested parties. This essentially includes: contract-related communication with you, the corresponding invoicing and associated payment transactions, the verifiability of orders and other agreements as well as quality control by means of corresponding documentation, goodwill procedures, measures for the management and optimization of business processes as well as for the fulfilment of general duties of care, management and control by associated companies; statistical evaluations for corporate management, cost recording and controlling, reporting, internal and external communication.

Beyond the actual fulfilment of the contract or preliminary contract, we may process your data if necessary to protect the legitimate interests of us or third parties, in particular for the purposes

  • of advertising or market and opinion research, provided you have not objected to the use of your data;
  • the examination and optimization of procedures for the analysis of requirements;
  • the further development of services and products as well as existing systems and processes;
  • the enrichment of our data, among other things through the use or research of publicly available data;
  • statistical evaluations or market analysis;
  • benchmarking;
  • the assertion of legal claims and defence in the event of legal disputes which cannot be directly attributed to the contractual relationship;
  • the limited storage of data if deletion is not possible or only possible with disproportionately high expense due to the special type of storage;
  • the development of scoring systems or automated decision-making processes;
  • the prevention and clarification of criminal offences, insofar as not exclusively for the fulfilment of legal requirements;
  • building and plant security (e.g. through access controls), insofar as this goes beyond the general duty of care;
  • the receipt and maintenance of certifications of a private or official nature;
  • securing and exercising domestic authority through appropriate measures (e.g. video surveillance) as well as securing evidence in the event of criminal offences and preventing them.

Purposes within the scope of your consent (Art. 6 para. 1 lit. a) EU-DSGVO)

A processing of your personal data for specific purposes (e.g. use of your e-mail address for marketing purposes) can also take place on the basis of your consent. As a rule, you can revoke your consent at any time. You will be informed separately about the purposes and the consequences of revocation or failure to grant consent in the corresponding text of the consent. In principle, the revocation of a consent is only effective for the future. Processing that took place before the revocation is not affected and remains lawful.

Purposes to fulfill legal requirements (6 para. 1 lit. c) EU-DSGVO) or in the public interest (Art. 6 para. 1 lit. e) DSGVO)

Like everyone who is involved in the economic process, we are also subject to a variety of legal obligations. These are primarily legal requirements (e.g. commercial and tax laws), but also, where applicable, regulatory or other official requirements. The purposes of processing may include the fulfilment of fiscal control and reporting obligations and the archiving of data for purposes of data protection and data security as well as the examination by tax and other authorities. In addition, the disclosure of personal data may become necessary within the framework of official/judicial measures for the purpose of gathering evidence, criminal prosecution or the enforcement of civil law claims.

Cope of your obligations to provide us with data

You only have to provide the data that is necessary for the establishment and execution of a business relationship or for a pre-contractual relationship with us or that we are legally obliged to collect. Without this data we will generally not be able to conclude or execute the contract. This may also refer to data required later within the scope of the business relationship. If we request additional data from you, you will be informed separately of the voluntary nature of the information.

Consequences of not providing data

Within the framework of the business relationship, you must provide us with the personal data required for the establishment, execution and termination of the legal transaction and the fulfilment of the associated contractual obligations or which we are legally obliged to collect. Without this data we will not be able to carry out the legal transaction with you.

Recipient of the data

Within our company, those internal departments or organizational units receive your data which require them to fulfill our contractual and legal obligations or within the scope of processing and implementing our legitimate interests.

Your data will only be passed on to external parties

  • in connection with the execution of the contract;
  • for the purposes of fulfilling legal requirements according to which we are obliged to provide information, report or pass on data or if the passing on of data is in the public interest (see section 2.4);
  • insofar as external service companies process data on our behalf as processors or function providers (e.g. computer centres, support/maintenance of EDP/IT applications, archiving, document processing, call centre services, compliance services, controlling, data validation or plausibility checks, data destruction, purchasing/procurement, customer management, lettershops, marketing, media technology, research, risk controlling, invoicing, telephony, website management, auditing services, credit institutions, printing works or companies for data disposal, courier services, logistics);
  • on the basis of our legitimate interest or the legitimate interest of the third party for purposes within the scope of the above-mentioned purposes (e.g. to authorities, credit agencies, collection agencies, lawyers, courts, experts, subsidiaries and committees and supervisory bodies);
  • if you have given us your consent to transfer your data to third parties.

We will not pass on your data to third parties beyond this. Insofar as we commission service providers within the scope of order processing, your data is subject to the same security standards there as with us. In all other cases, the recipients may only use the data for the purposes for which it was transmitted to them.

Storage periods

We process and store your data for the duration of our business relationship. This also includes the initiation of a contract (pre-contractual legal relationship) and the processing of a contract.

Furthermore, we are subject to various legal storage and documentation obligations. The periods of retention or documentation specified there are up to 15 years. In addition, personal data may be stored for the time during which claims can be asserted against us (statutory limitation period).

Furthermore, special legal regulations may require a longer period of retention.

If the data are no longer required for the fulfilment of contractual or legal obligations and rights, they are regularly deleted, unless their - temporary - further processing is necessary for the fulfilment of the purposes out of an overriding legitimate interest. Such an overriding legitimate interest also exists, for example, if deletion is not possible or only possible with disproportionately high expense due to the special type of storage and processing for other purposes is excluded by suitable technical and organizational measures.

Your rights

Under certain conditions you can assert your data protection rights against us.

For example, you have the right to receive information from us about your data stored with us in accordance with the rules of Art. 15 EU-DSGVO.

At your request, we will correct the data we have stored about you in accordance with Art. 16 EU-DSGVO if it is incorrect or inaccurate.

If you wish, we will delete your data in accordance with the principles of 17 EU-DSGVO, provided that other legal regulations or an overriding interest on our part (e.g. to defend our rights and claims) do not conflict with this.

Taking into account the requirements of Art. 18 EU-DSGVO, you can demand that we restrict the processing of your data.

Furthermore, you can lodge an objection to the processing of your data in accordance with Art. 21 EU-DSGVO, on the basis of which we must stop processing your data. However, this right of objection only applies if there are very special circumstances of your personal situation, whereby our company's rights may conflict with your right of objection.

You also have the right to receive your data in a structured, common and machine-readable format under the conditions of Art. 20 EU-DSGVO or to transfer it to a third party.

In addition, you have the right to revoke your consent to the processing of personal data at any time with effect for the future (see section 2.3).

Furthermore, you have the right of appeal to a data protection supervisory authority (Art. 77 EU-DSGVO). However, we recommend that you always address a complaint to our data protection officer first.

If possible, your requests to exercise your rights should be addressed in writing or by e-mail to the address given above or directly in writing or by e-mail to our data protection officer.

Special reference to your right of objection under Art. 21 DSGVO

You have the right to object at any time to the processing of your data, which is carried out on the basis of Art. 6 para. 1 letter f) EU-DSGVO (data processing based on a balancing of interests) or Art. 6 para. 1 letter e) DSGVO (data processing in the public interest), if there are reasons for doing so that arise from your particular situation.

This also applies to profiling based on this provision within the meaning of Art. 4 No. 4 EU-DSGVO. If you lodge an objection, we will no longer process your personal data unless we can prove compelling reasons for processing that are worthy of protection and outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

We may also process your personal data for the purpose of direct marketing. If you do not wish to receive any advertising, you have the right to object at any time; this also applies to profiling, insofar as it is connected with such direct marketing. We will take this objection into account for the future. We will no longer process your data for direct marketing purposes if you object to the processing for these purposes.

The objection can be made in any form and should be addressed to

MeteoViva GmbH
Data protection officer
Karl-Heinz-Beckurts-Str. 13
52428 Jülich - Germany

Phone: +49 (0)2461-98103-0
Fax: +49 (0)2461-98103-100
e-mail: dataprotection(at)meteoviva(dot)com

You also have the opportunity to submit a complaint to the above-mentioned data protection officer or to a data protection supervisory authority.

The data protection supervisory authority responsible for us is

State Commissioner for Data Protection and Freedom of Information
North Rhine-Westphalia
PO Box 20 04 44
40102 Düsseldorf - Germany

Phone: +49 (0)211/38424-0
fax: +49 (0)211/38424-10
e-mail: poststelle(at)