Data protection

We take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations (GDPR) and this privacy policy. It is generally possible to use our website without providing personal data. If personal data (e.g. name, address or e-mail addresses, IP address, location data, photo and video recordings) is collected on our website, this is always done on a voluntary basis as far as possible. Your personal data is collected, processed and stored primarily for correspondence with you and for the purposes for which you have provided us with the data. We will also pass on information to our affiliated companies or third parties insofar as this is necessary for the execution of orders or inquiries made to you. When passing on information, we restrict ourselves to the information that is necessary for the execution of the order. Our affiliated companies or third parties are obliged to comply with data protection laws in all cases. Your personal data will never be passed on to third parties for external marketing purposes. We would like to point out that the Internet, and in particular communication by e-mail, is still an insecure medium and may have security gaps. Complete protection of data against access by third parties is not possible. We constantly strive to install suitable technical and organizational measures to protect your personal data from access by third parties. However, we recommend that you send strictly confidential information by post.

Security

This website uses SSL or TLS encryption to ensure the security of data processing and to protect the transmission of confidential content, e.g. contact requests that you send to us. You can recognize an encrypted connection by the fact that the address line of the browser contains “https://” instead of “http://” and by the lock symbol in your browser line. If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Processing of data on our websites

Cookies

Some of our web pages use so-called cookies. Cookies are used to make our website more user-friendly, effective and secure. Cookies are small text files that are stored permanently or temporarily on your computer and saved by your browser when you visit our website. Most of the cookies we use are so-called “session cookies” to recognize that you have already visited individual pages of our website. They are automatically deleted at the end of your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognize your browser on your next visit and to statistically record the use of our website and evaluate it for the purpose of optimizing our offer for you. You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.

Server-Log-Files

Server log files
Each time you visit our website, our system automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are

  • Browser type and browser version
  • Operating system used
  • Website from which you are visiting us (referrer URL)
  • Website that you visit
  • Host name and full IP address of the accessing computer


Date and time of the server request

The data is stored in the log files of our system. This does not affect the user’s IP address or other data that allows the data to be assigned to a user. This data is not stored together with other personal data of the user. The log files do not contain any IP addresses or other data that would allow the data to be assigned to a user. The temporary storage of IP addresses for the duration of the session is essential for sending web pages and data from our servers to your browser in order to provide you with the requested information. For this purpose, it is necessary to store the IP address for the duration of the session. The data is deleted as soon as it is no longer required for the purpose for which it was collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended. The collection of data for the provision of the website and the storage of data in log files is absolutely necessary for the operation of the website. The user therefore has no right to object.

Contact form and e-mail contact

There is a contact form on our website that you can use to contact our company electronically. The data entered in the input mask (name, e-mail address, telephone number, request) will be transmitted to us and stored. You can also send us an e-mail. In this case, the user’s personal data transmitted with the e-mail will be stored. For the use of the data to process your contact, your consent is assumed during the sending process of the contact form and reference is made to this privacy policy. The technical data collected during the sending process of the contact form (IP address, date and time of registration) is used to prevent misuse of the contact form and to ensure the security of our computer systems and networks. Alternatively, you can contact us via the e-mail address provided. In this case (= you are also giving your consent), the user’s personal data transmitted with the e-mail will be stored. This data is also used exclusively to process your contact. Your data will be deleted after your request has been processed. This is the case if it can be inferred from the circumstances that the matter in question has been conclusively clarified and provided that there are no statutory retention obligations to prevent deletion. We will not pass on your data to third parties without your consent. You have the option of withdrawing your consent to the processing of personal data at any time. If you have contacted us by e-mail, you can object to the storage of your personal data at any time by e-mail. All personal data stored in the course of contacting us will be deleted in this case. If you provide us with this data, we can provide you with a more personalized service and use it to process and respond to your request.

weclapp (newsletter)
This service uses the functions of weclapp to send a newsletter. The provider is weclapp GmbH, Friedrich-Ebert-Straße 28, 97318 Kitzingen. The e-mail address is required for this. The legal basis for the processing is the legitimate interest pursuant to Art. 6 para. 1 lit. f) GDPR to provide a newsletter. Weclapp stores and processes the data on our behalf exclusively on servers in Germany. The privacy policy of weclapp can be found at the following link: https://www.weclapp.com/de/datenschutz/
A contract for commissioned data processing (AVV) has been concluded with weclapp regarding compliance with the GDPR and the storage and processing of personal data.
TuCalendi (appointment scheduling) This service uses the functions of TuCalendi to make appointments. The provider is tucalendi.com, Calle Manuel Bello Ramoz 74, 38670 Adeje, S/C Tenerife, Spain. For this purpose, the requested data and the desired date are entered. The data is stored on TuCalendi’s servers. The legal basis for the processing is Art. 6 para. 1 lit. f) GDPR. The legitimate interest is to provide simple appointment organization and planning. TuCalendi’s privacy policy can be found at the following link: https://www.tucalendi.com/de/privatsphaere A data processing agreement (DPA) has been concluded with TuCalendi regarding compliance with the GDPR and the storage and processing of personal data.

Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider is Google Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and enable your use of the website to be analyzed. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there.

IP Anonymisierung (Google Analytics)

We have activated the IP anonymization function on this website. As a result, your IP address will be truncated by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

Browser plugin (Google Analytics)

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link:
https://tools.google.com/dlpage/gaoptout?hl=de

Objection to data collection (Google Analytics)

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this website:
https://tools.google.com/dlpage/gaoptout/

You can find more information on how Google Analytics handles user data in Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=de

Demographic characteristics with Google Analytics

This website uses the “demographic features” function of Google Analytics. This allows reports to be created that contain statements about the age, gender and interests of site visitors. This data comes from interest-based advertising from Google and from visitor data from third-party providers. This data cannot be assigned to a specific person. You can deactivate this function at any time via the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics as described in the section “Objection to data collection”.

Google Adwords

Our website uses Google Conversion Tracking. If you have reached our website via an advertisement placed by Google, Google Adwords will set a cookie on your computer. The conversion tracking cookie is set when a user clicks on an ad placed by Google. If the user visits certain pages of our website and the cookie has not yet expired, we and Google can recognize that the user clicked on the ad and was redirected to this page. Each Google AdWords customer receives a different cookie. Cookies can therefore not be tracked via the websites of AdWords customers. The information collected using the conversion cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking. Customers are told the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users. If you do not wish to participate in tracking, you can refuse the setting of a cookie required for this – for example, by setting your browser to generally deactivate the automatic setting of cookies or to set your browser to block cookies from the domain “googleleadservices.com”. Please note that you may not delete the opt-out cookies as long as you do not wish measurement data to be recorded. If you have deleted all your cookies in the browser, you must set the respective opt-out cookie again.

Google Maps

This website uses Google Maps API to display geographical information visually. When Google Maps is used, Google also collects, processes and uses data about the use of the map functions by visitors. You can find more information about data processing by Google in Google’s privacy policy (https://policies.google.com/privacy). You can also change your personal data protection settings there in the data protection center. Detailed instructions on managing your own data in connection with Google products can be found here: dataliberation.orghttps://support.google.com/accounts/answer/3024190

Google Web Fonts

This site uses so-called web fonts provided by Google for the uniform display of fonts. When you access a page, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly. For this purpose, the browser you are using must connect to Google’s servers. This informs Google that our website has been accessed via your IP address. The use of Google Web Fonts is in the interest of a uniform and appealing presentation of our online offers. If your browser does not support web fonts, a standard font will be used by your computer. Further information on Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy: https://policies.google.com/privacy

Embedded YouTube videos

We make offers available online on various social media platforms (e.g. LinkedIn, Twitter) that provide information about MeteoViva and give us the opportunity to get in touch with you. We would like to point out that we have no influence on the processing of your personal data on these platforms and that only the respective operator of the platform has full knowledge of the content of the transmitted data and its use. As a rule, cookies are stored in your browser when you visit the respective platform. You may be affected by this data collection even if you are not registered on the respective platform. We do not know whether the data is transferred outside the European Economic Area. The processing of personal data on the platforms by us is based on Art. 6 para. 1 lit. f) GDPR. Our legitimate interest lies in being able to present MeteoViva to the outside world in a variety of ways and to use the communication options with our customers as effectively as possible. Consent to data processing in accordance with Art. 6 para. 1 lit. a) GDPR may also be the legal basis if you have given this to the platform operator. You can obtain detailed information about the data processing of the platform operators on the respective objection options, the rights to information and specific information on the respective platforms via the following data protection notices of the respective operators:

Google+ / YouTube (web presence/link)

Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland
Privacy policy: https://policies.google.com/privacy
Cookie information: https://policies.google.com/technologies/ads?hl=de
Opt-Out: https://adssettings.google.com/anonymous?

Specific information on YouTube accounts or channels: YouTube processes your personal data when you visit our YouTube site. This data is transmitted to us by YouTube in anonymized form as part of YouTube STUDIO use. This anonymized data is statistical data about our channel subscribers. In addition, we receive the user name of your “Google+” profile from YouTube if you interact with us or our site, for example by liking or commenting on videos or subscribing to our channel.

YouTube (Plug-Ins)

Videos from the YouTube platform, which is operated by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter referred to as Google), are available on our website. We use these services on the basis of Art. 6 para. 1 lit. f) GDPR, as we have a legitimate interest in disseminating and increasing awareness of our online presence. If you are logged into your YouTube account and play the video, you enable YouTube to assign your surfing behavior directly to your personal profile. This assignment takes place regardless of whether you click on the video or not. You can prevent this assignment to your YouTube account by logging out of your YouTube account. Further information on the handling of user data can be found in YouTube’s privacy policy at: https://policies.google.com/privacy?hl=de&gl=de

LinkedIn (website/link)

Provider: LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland https://www.linkedin.com/legal/privacy-policy
Opt-Out: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out

Specific information on LinkedIn company pages: When you visit our LinkedIn company page, LinkedIn processes your personal data. This data is transmitted to us anonymously by LinkedIn as part of LinkedIn Analytics. This anonymized data is statistical data of our subscribers. In addition, we receive your profile name from LinkedIn if you interact with us or our site, for example by liking or commenting on posts or following our pages.
Xing (web presence/link)

Provider: XING SE, Dammtorstraße 30, 20354 Hamburg, Germany
Privacy policy: https://privacy.xing.com/de/datenschutzerklaerung

Specific information on Xing company profile: When you visit our Xing company profile, Xing processes your personal data. In addition, we receive your profile name from Xing if you interact with us or our page, for example by liking or commenting on amounts or following our profile.

Online applications

Reference to special privacy policy: https://meteoviva.com/datenschutz-online-bewerbung

Disclosure of personal data by court or official order

Please note that we may be forced to disclose your personal data and related information due to a court or official order. Updating this data protection declaration: If we introduce further services, change Internet procedures or if Internet and IT security technology develops further or the legal basis changes, this data protection declaration will be updated. We therefore reserve the right to amend or supplement this privacy policy. We will publish the current version here.

Right to information, deletion, blocking

You have the right to free information about your stored personal data, its origin and recipients and the purpose of data processing at any time. You also have the right to have this data corrected, blocked or deleted. You can contact us at any time at the following address if you have any further questions on the subject of personal data:

Data Protection Officer:

meteoviva GmbH
Datenschutzbeauftragter
Karl-Heinz-Beckurts-Str. 13
D-52428 Jülich

Phone: +49 (0)2461-98103-0
Fax: +49 (0)2461-98103-100
E-mail: datenschutz(at)meteoviva(dot)com
Web: www.meteoviva.com

Please understand that we require proof of identity when requesting information about your data stored by us. Responsible bodies within the meaning of the Data Protection Act (GDPR)

Status: July 27, 2020

Information on the processing of customer/supplier data

General information

meteoviva GmbH takes the protection of your personal data very seriously. Your privacy is an important concern for us. We process your personal data in accordance with the applicable statutory data protection requirements for the purposes listed below. Personal data within the meaning of this data protection information is all information that relates to you personally.

Below you will find out how we handle this data. For a better overview, we have divided our data protection information into chapters.

The controller responsible for data processing is

meteoviva GmbH
Managing directors: Dr. Stefan Hardt und Uwe Großmann
Karl-Heinz-Beckurts-Str. 13
D-52428 Jülich

Phone: +49 (0)2461-98103-0
Fax: +49 (0)2461-98103-100
E-mail: info(at)meteoviva(dot)com
Web: www.meteoviva.com

If you have any questions or comments about data protection (e.g. about accessing and updating your personal data), you can also contact our data protection officer.

Processing framework

Source of data collection

We process personal data that we have collected directly from you.

Insofar as this is necessary for the provision of our services, we process personal data legitimately received from other companies or other third parties (e.g. credit agencies, address publishers). We also process personal data that we have legitimately taken, received or acquired from publicly accessible sources (e.g. telephone directories, commercial and association registers, population registers, debtor directories, land registers, press, internet and other media) and are permitted to process.

Origin and data categories of data not collected directly from you

Insofar as this is necessary for the provision of our services, we process personal data legitimately received from other companies or other third parties. We also process personal data that we have legitimately taken, received or acquired from publicly accessible sources (press, internet and other media) and are permitted to process. Relevant personal data categories may include in particular

  • Personal data (name, date of birth, place of birth, nationality, marital status, profession/industry and comparable data)
  • Contact details (address, e-mail address, telephone number and similar data)
  • Confirmation of payment/cover for bank and credit cards Customer history
  • Data about your use of the telemedia offered by us (e.g. time of accessing our websites, apps or newsletters, pages/links clicked on by us or entries and comparable data)
  • Creditworthiness data

Purposes and legal bases of the processed data

We process personal data in compliance with the provisions of the German Federal Data Protection Act (BDSG) and the EU General Data Protection Regulation (GDPR), as well as all other relevant laws.

If the GDPR is applicable to you, we hereby provide you with all information in accordance with Art. 13 GDPR.

Which data is processed in detail and how it is used depends largely on the services requested or agreed in each case. Further details or additions to the purposes of data processing can be found in the respective contract documents, forms, a declaration of consent and/or other information provided to you (e.g. in the context of using our website or our terms and conditions).

Purposes for the fulfillment of a contract or pre-contractual measures (Art. 6 para. 1 b GDPR)

The processing of personal data is carried out for the performance of our contracts with you and the execution of your orders as well as for the implementation of measures and activities in the context of pre-contractual relationships, e.g. with interested parties. This essentially includes: contract-related communication with you, the corresponding billing and associated payment transactions, the verifiability of orders and other agreements as well as quality control through appropriate documentation, goodwill procedures, measures to control and optimize business processes and to fulfill general due diligence obligations, management and control by affiliated companies; statistical evaluations for corporate management, cost recording and controlling, reporting, internal and external communication.

Beyond the actual fulfillment of the contract or preliminary contract, we may process your data if it is necessary to protect our legitimate interests or those of third parties, in particular for the purposes of

  • advertising or market and opinion research, provided you have not objected to the use of your data
  • the examination and optimization of procedures for needs analysis;
  • the further development of services and products as well as existing systems and processes
  • enriching our data, for example by using or researching publicly available data;
  • statistical evaluations or market analysis;
  • benchmarking;
  • the assertion of legal claims and defense in legal disputes that are not directly attributable to the contractual relationship
  • the limited storage of data if deletion is not possible or only possible with disproportionate effort due to the special type of storage;
  • the development of scoring systems or automated decision-making processes;
  • the prevention and investigation of criminal offenses, unless exclusively for the fulfillment of legal requirements
  • building and plant security (e.g. through access controls), insofar as this goes beyond the general duty of care;
  • obtaining and maintaining certifications under private law or from public authorities;
  • securing and exercising domiciliary rights through appropriate measures (such as video surveillance) and to secure evidence in the event of criminal offenses and their prevention.


Purposes based on your consent (Art. 6 para. 1 lit. a) EU GDPR)

Your personal data may also be processed for certain purposes (e.g. use of your email address for marketing purposes) based on your consent. As a rule, you can revoke this at any time. You will be informed separately about the purposes and the consequences of revoking or not granting consent in the corresponding text of the consent. In principle, the revocation of consent is only effective for the future. Processing that took place before consent was withdrawn is not affected and remains lawful.

Purposes for compliance with a legal obligation (Art. 6 para. 1 lit. c) GDPR) or in the public interest (Art. 6 para. 1 lit. e) GDPR)

Like everyone involved in business, we are also subject to a large number of legal obligations. These are primarily legal requirements (e.g. commercial and tax laws), but may also include regulatory or other official requirements. The purposes of processing may include the fulfillment of control and reporting obligations under tax law and the archiving of data for the purposes of data protection and data security as well as audits by tax and other authorities. In addition, the disclosure of personal data may become necessary in the context of official/judicial measures for the purposes of gathering evidence, criminal prosecution or the enforcement of civil law claims.

Scope of your obligations to provide us with data

You only have to provide the data that is necessary for the establishment and implementation of a business relationship or for a pre-contractual relationship with us or that we are legally obliged to collect. Without this data, we will generally not be able to conclude or execute the contract. This may also relate to data required later in the course of the business relationship. If we request additional data from you, you will be informed separately of the voluntary nature of the information.

Consequences of not providing data

As part of the business relationship, you must provide the personal data that is required for the establishment, execution and termination of the legal transaction and the fulfillment of the associated contractual obligations or that we are legally obliged to collect. Without this data, we will not be able to carry out the legal transaction with you.

Recipients of the data

Within our company, those internal departments or organizational units will receive your data that require it to fulfil our contractual and legal obligations or as part of the processing and implementation of our legitimate interest.

Your data will only be passed on to external parties

  • in connection with the processing of contracts;
  • for the purpose of fulfilling legal requirements according to which we are obliged to provide information, report or pass on data or the passing on of data is in the public interest (see section 2.4);
  • insofar as external service providers process data on our behalf as processors or function providers (e.g. data centers, support/maintenance of EDP/IT applications, archiving, document processing, call center services, compliance services, controlling, data validation or plausibility checks, data destruction, purchasing/procurement, customer administration, lettershops, marketing, media technology, research, risk controlling, billing, telephony, website management, auditing services, credit institutions, printers or companies for data disposal, courier services, logistics);
  • on the basis of our legitimate interest or the legitimate interest of the third party for the purposes mentioned (e.g. to authorities, credit agencies, debt collection agencies, lawyers, courts, experts, subsidiaries and committees and supervisory bodie

if you have given us your consent to transfer your data to third parties

We will not pass on your data to third parties beyond this. If we commission service providers as part of order processing, your data will be subject to the same security standards as we do. In all other cases, the recipients may only use the data for the purposes for which it was transmitted to them.

Storage periods

We process and store your data for the duration of our business relationship. This also includes the initiation of a contract (pre-contractual legal relationship) and the execution of a contract. In addition, we are subject to various legal retention and documentation obligations.

The retention and documentation periods specified there are up to 15 years. In addition, personal data may be stored for the period in which claims can be asserted against us (statutory limitation period).

Furthermore, special statutory provisions may require a longer retention period.

If the data is no longer required for the fulfillment of contractual or legal obligations and rights, it is regularly deleted, unless its – temporary – further processing is necessary to fulfill the purposes for an overriding legitimate interest. Such an overriding legitimate interest also exists, for example, if deletion is not possible or only possible with disproportionately high effort due to the special type of storage and processing for other purposes is excluded by suitable technical and organizational measures.

Your rights

Under certain circumstances, you can assert your data protection rights against us.
For example, you have the right to obtain information from us about your data stored by us in accordance with the provisions of Art. 15 EU GDPR.

At your request, we will correct the data stored about you in accordance with 16 EU GDPR if it is inaccurate or incorrect.

If you wish, we will delete your data in accordance with the principles of 17 EU GDPR, unless other legal regulations or an overriding interest on our part (e.g. to defend our rights and claims) prevent this.

Taking into account the requirements of Art. 18 EU GDPR, you can request that we restrict the processing of your data.

Furthermore, you can object to the processing of your data in accordance with Art. 21 EU GDPR, on the basis of which we must stop processing your data. However, this right to object only applies if there are very special circumstances relating to your personal situation, whereby our company’s rights may conflict with your right to object.

You also have the right to receive your data in a structured, commonly used and machine-readable format or to transmit it to a third party in accordance with the requirements of Art. 20 GDPR.

In addition, you have the right to withdraw your consent to the processing of personal data at any time with effect for the future (see section 2.3).

You also have the right to lodge a complaint with a data protection supervisory authority (Art. 77 EU GDPR). However, we recommend that you always address a complaint to our data protection officer first.

If possible, your requests to exercise your rights should be addressed in writing or by email to the address given above or directly in writing or by email to our data protection officer.

Special reference to your right to object in accordance with Art. 21 GDPR

You have the right to object at any time to the processing of your data on the basis of Art. 6 para. 1 lit. f) GDPR (data processing on the basis of a balancing of interests) or Art. 6 para. 1 lit. e) GDPR (data processing in the public interest) if there are reasons for this arising from your particular situation.

This also applies to profiling based on this provision within the meaning of Art. 4 No. 4 GDPR. If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defense of legal claims.

We may also process your personal data for direct marketing purposes. If you do not wish to receive advertising, you have the right to object to this at any time; this also applies to profiling insofar as it is associated with such direct advertising. We will observe this objection for the future. We will no longer process your data for direct marketing purposes if you object to processing for these purposes.

The objection can be made informally and should preferably be addressed to

meteoviva GmbH
Data Protection Officer
Karl-Heinz-Beckurts-Str. 13
D-52428 Jülich

Phone: +49 (0)2461-98103-0
Fax: +49 (0)2461-98103-100
E-mail: datenschutz(at)meteoviva(dot)com
Web: www.meteoviva.com

You also have the option of contacting the above-mentioned data protection officer or a data protection supervisory authority with a complaint.

The data protection supervisory authority responsible for us is

State Commissioner for Data Protection and Freedom of Information
North Rhine-Westphalia
Postfach 20 04 44
40102 Düsseldorf

Phone: 0211/38424-0
Fax: 0211/38424-10
E-mail: poststelle(at)ldi.nrw(dot)de

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